FAQ


Insurance

The articles are fully insured during shipment to the specified address. Upon delivery, the customer is responsible for checking that the parcel has been received in an undamaged condition. Any anomaly or non-conformity must IMMEDIATELY be reported to Diberget via email or phone.

When items are being returned, the customer is personally responsible for the transport insurance. Each return shipment must be approved in advance. Any loss that might occur during the return shipment shall be borne by the customer.

Why buy at Diberget Diamonds? What extra's do you get?

A diamond dealer must provide good service and good price / quality.

But we like to go a bit further and give you the extra service you may not have even thought of ...

Top 6 reasons why our customers like to buy us, and over again.

Supply Conditions – Payment Terms

We deliver on an invoice basis; all invoices are payable within 30 days.

If you pay the amount due within 14 days following the invoice date, you will  receive an extra reduction of 2% on the invoiced amount.

We only accept bank account money transfers.

We reserve the right to make any modifications.
 

Insurance

The articles are fully insured during shipment to the specified address. Upon delivery, the customer is responsible for checking that the parcel has been received in an undamaged condition. Any anomaly or non-conformity must IMMEDIATELY be reported to Diberget via email or phone.

When items are being returned, the customer is personally responsible for the transport insurance. Each return shipment must be approved in advance. Any loss that might occur during the return shipment shall be borne by the customer.